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> MSU Policy and Procedures  > Emergency Response Manual
100.00 Policy Statement

SECTION CONTENTS

101.00  General Emergency Guidelines
101.10    Purpose
101.20    Scope
101.30    Types of Emergencies
101.40    Definitions of an Emergency
101.41      Normal Campus Conditions
101.42      Minor Emergency
101.43      Major Emergency
101.44      Disaster
105.00    Assumptions
106.00    Declaration of a Campus State of Emergency
107.00    Communications and Media Relations

110.00  Direction And Coordination
111.00    Policy Director
112.00    Operation Director
113.00    Emergency Preparedness and Training

120.00  Emergency Command Posts
121.00    Field Emergency Command Post (FECP)
122.00    General Emergency Command Post (GECP)
123.00    Media Center

130.00  Campus Emergency Response Team
130.10      Policy Directors
130.20      Policy Support Group
130.30      Operations Directors
130.40      Operation Support Group
130.50      Policy - Operations Liaison
130.60      University Relations/Media Spokesperson
131.00    Policy Directors' Duties and Responsibilities
132.00    Policy Support Group Duties and Responsibilities
133.00    Operations Directors' Duties and Responsibilities
133.10      Senior Officer University Police - Duties and Responsibilities
133.20      Director of Facilities Services - Duties and Responsibilities
133.30      Executive Director of Information Services - Duties and Responsibilities
133.40      Director of Auxiliary Services - Duties and Responsibilities
133.50      Director of Safety & Risk Mgmt. - Duties and Responsibilities
133.60      Director of University Relations / Media Spokesperson - Duties and Responsibilities
134.00    Operations Support Group Duties and Responsibilities
135.00    Policy - Operations Liaison Duties and Responsibilities

The Montana State University Emergency Response Manual has been designed as a contingency manual for Montana State University administrators in order to plan for campus emergencies. While this guide does not cover every conceivable situation, it does supply the basic administrative guidelines necessary to cope with most campus emergencies.

The University policies and procedures herein will be followed by all administrators whose responsibilities and authority cover the operational procedures found in the manual. Campus emergency operations will be conducted within the framework of University guidelines. Any exception to these crisis management procedures will be conducted by, or with the approval of those University administrators directing and/or coordinating the emergency operations.

All requests for procedural changes, suggestions, or recommendations will be submitted in writing to the Director of Safety and Risk Management for technical review. All changes recommended by the Director of Safety and Risk Management will be submitted in writing to the President and Vice Presidents for evaluation and adoption.

The MSU Emergency Response Manual shall be the primary source for guiding University administration when confronting emergency situations at Montana State University. It is recognized that in addition to the procedures outlined in this manual, there are areas of campus that have specific procedures to be followed in the event of an emergency. These additional emergency procedures shall continue to remain in place as long as they do not conflict with the basic procedures and polices contained within this document.

The Montana State University Emergency Response Manual, as adopted below, supersedes any previously developed and/or implemented policy and procedures which reference campus wide emergency situations that had been in effect. This policy manual is reviewed and updated annually in October.

_____________________________________________
President, Montana State University

Date_______________________


101.00 General Emergency Guidelines

101.10 Purpose

The basic emergency procedures outlined in this manual are to enhance the protection of lives and property through effective use of University and campus community resources. Whenever an emergency affecting the campus reaches proportions THAT CANNOT BE HANDLED BY ROUTINE MEASURES, the President, or his/her designate may declare a state of emergency, and these contingency guidelines may be implemented. There are two general types of emergencies that may result in the implementation of this plan. These are: (1) large-scale disorder, and (2) large-scale natural/man-made disaster. Since an emergency may be sudden and without warning, these procedures are designed to be flexible in order to accommodate contingencies of various type and magnitude.

101.20 Scope

These procedures apply to all personnel, buildings and grounds, owned, operated or under the supervision and control of Montana State University. This policy also includes those peripheral areas adjoining the university.

101.30 Types of Emergencies

Types of emergencies covered by this manual are:
  1. Fire
  2. Earthquake
  3. Chemical or radiation leak or spill
  4. Explosion, downed aircraft (crash) on campus
  5. Bomb
  6. Civil disturbances or demonstrations
  7. Utility failure
  8. Violent or criminal behavior
  9. Medical and first aid (epidemic poisoning)
  10. Psychological crises

In addition there are sections on how to report all emergencies and building evacuation.

101.40 Definitions of an Emergency

The University President or his/her designate serve as the overall Emergency Director during any major emergency or disaster. The following definitions of an emergency are provided as guidelines to assist Emergency Response Team personnel, building supervisors and building safety officers in determining the appropriate response:

101.41 Normal Campus Condition - No Emergency:

Normal campus conditions exist.

101.42 Minor Emergency:

Any incident, potential or actual, which will not seriously affect the overall functional capacity of the University. During a minor emergency a FIELD Emergency COMMAND POST may be established, as deemed necessary by the Operation Director (Director of University Police, or designated alternate). Report Minor Emergencies immediately to University Police at extension 911. Persons residing in Family and Graduate Housing should report emergencies either at extension 911 (local police) or 994-2121 (university police).

101.43 Major Emergency:

Any incident, potential or actual, which effects an entire building or buildings, and which will disrupt the overall operations of the University. Outside emergency services will probably be required, as well as major efforts from available campus services. A major emergency on campus may require the establishment of a General Emergency Command Post. Major policy considerations and decisions will usually be considered by the University Administration during times of crisis. Report Major Emergencies immediately to University Police at extension 911. Persons residing in Family and Graduate Housing should report emergencies at extension 911 (local police) or 994-2121 (university police).

101.44 Disaster:

Any event or occurrence, which has taken place and has seriously impaired or halted the operations of the University. In some cases, mass personnel casualties and severe property damage has been sustained. A coordinated effort of all campus-wide resources is required to effectively control the situation. Outside emergency services will be essential. In all cases of disaster, a General Emergency Command Post will be activated, and the appropriate support and operational plans will be executed.

105.00 Assumptions

The Montana State University Emergency Response Plan is a realistic approach to the problems likely to be encountered on campus during a major emergency or disaster. Therefore, the following are general guidelines:

  1. An emergency or a disaster may occur at any time of the day or night, weekend or holiday, with little or no warning.
  2. The succession of events in an emergency are not predictable, therefore, published support and operational plans will serve only as a guide and checklist, and may require field modification in order to meet the requirements of the emergency.
  3. Disasters may effect residents within geographical proximity to Montana State University, therefore City of Bozeman, Gallatin County Disaster & Emergency Services, State, and Federal emergency services may not be immediately available. A delay in off-campus emergency services may be expected (up to 48 - 72 hours).
  4. A major emergency may be declared by the Montana State University President or designated alternate if information indicates that such a condition is developing or is probable.
  5. Any incident which has the potential for adverse publicity concerning campus resources, and/or instrumentalities of the University should be promptly reported to the Director of University Relations at extension 4571 and the MSU President at extension 2341. During non-business hours report these incidents to the University Police at extension 2121.

106.00 Declaration of Campus State of Emergency

The authority to declare a campus state of emergency rests with the Montana State University President or alternate as follows: When conditions are present that meet the definition of a campus major emergency or disaster, the University Police Department, as required, shall place into immediate effect the appropriate procedures necessary in order to meet the emergency, safeguard persons and property, and maintain educational facilities. The University Police shall immediately consult with the Montana State University Operation Director regarding the emergency and follow all directions as set forth in section 300 of this response plan.

When declaration of a campus STATE OF Emergency is made only registered students, faculty, staff and affiliates (i.e., persons required by employment) are authorized to be present on campus. Those who cannot present proper identification (registration or employee identification card, or other I.D.) showing their legitimate business on campus will be asked to leave the campus. Unauthorized persons remaining on campus may be subject to arrest in accordance with applicable Montana codes.

In addition, only those faculty and staff members who have been assigned emergency resource team duties or issued an emergency pass by the University Police Department will be allowed to enter the immediate disaster site.

Declaration of a campus STATE OF Emergency rests solely with the Emergency Director (MSU President or alternate) and should however, be made in consultation with the Coordinator of Gallatin County Disaster and Emergency Services. The Gallatin County DES Coordinator can provide MSU with assistance in obtaining outside resources, which will be required to successfully mitigate the human and financial impact of disasters and emergencies.

107.00 Communications and Media Relations

A critical aspect of an organization's strength is its ability to communicate effectively in an emergency. This requires thoughtful proactive planning, which lays out the fundamental structure and systems for external and internal response to a wide variety of events and conditions. Since all possible scenarios cannot be planned for in detail, a well-developed plan requires detailing of responsibilities, procedures and action plans that address general categories of emergencies and crises.

The responsibility of the Director of University Relations is to ensure all departments and appropriate staff are informed of the media procedures. This will be critical to successful implementation of the plan in the event of an emergency. Effective response will also depend on the following:

  1. Timely response to media requests
  2. Effective utilization of the available resources, both internal and external
  3. Clear definition of the roles and responsibilities of individual staff members and departments
  4. Carefully planned communications with all interested parties
  5. A relationship with media organizations that fosters their playing a supportive role in our communication efforts
  6. Periodic reevaluation and update of this plan to incorporate administrative and organizational changes, as well as other changes which need to be considered in the plan, such as new buildings systems, new types of labs, etc.

110.00 DIRECTION AND COORDINATION


111.00 Policy Director

All emergency operations shall be directed by the President or alternate as listed below:
  1. Vice President for Student Affairs
  2. Vice President of Administration and Finance
  3. Provost and Vice President for Academic Affairs
  4. Vice President for Research and Creative Activity
In the absence of the President or his/her alternates, the ranking on-duty University Police officer shall assume operational control of the emergency until relieved.

112.00 Operation Director

All emergency operations shall be coordinated by the Director of University Police or delegated alternate (ranking officer present). The direct operational control of the campus major emergency or disaster is the sole responsibility of the Operation Director (Director of University Police or alternate). The Operation Director is responsible for the coordination of all on-campus emergency functions and campus emergency response teams.

113.00 Emergency Preparedness and Training

Emergency communications equipment and other materials necessary for the operation of a General Emergency Command Post and a Field Emergency Command Post shall be maintained in a state of readiness by the Director of Safety and Risk Management.

Training sufficient to ensure the preparedness of the campus community in dealing with emergency situations shall be conducted under the direction of the Director of Safety and Risk Management. Preparedness and training for emergency media communications procedures will be conducted under the direction of the Director of University Relations.


120.00 Emergency Command Posts


When an emergency occurs, or is eminent, it shall be the responsibility of the University Police Department to set up and staff an appropriate Emergency Command Post as directed. In addition to the appropriate Emergency Command Posts, regular University Police facilities are to be kept fully operational at all times.

121.00 Field Emergency Command Post - FECP

If the emergency involves only one building or a small part of the campus, a University Police vehicle or other suitable vehicle may be utilized as a Field Emergency Command Post and is to be located as near the emergency scene as is reasonably possible. At least one uniformed officer or University Police dispatcher is to staff the FECP at all times or until the emergency ends. A small office with a desk, chairs, and a telephone may also be required near the scene as deemed necessary by the Operation Director and the Policy Director.

Field Emergency Command Post Equipment to include:

  1. Barricades, barrier tape, and signs for the scene
  2. Portable hand radios (minimum of two)
  3. Portable public address system
  4. First aid kit
  5. Campus telephone directory, MT State Government Telephone Directory, and local Telephone Directory including Yellow Pages
  6. Copy of the MSU Emergency Response Manual
  7. Flashlights (minimum of two)
  8. Cellular Telephone
  9. High Visibility Vests (10)
  10. Command Post Location Marker or other suitable means of FECP identification

122.00 General Emergency Command Post - GECP

If the emergency involves a large part of the campus the Command Post is to be set up in the Huffman Building, University Police Department. If this site is unavailable the Operation Director is to select an alternate location. At least one uniformed officer or University Police Dispatcher is to staff the Command Post at all times until the emergency situation ends.

A marshalling area for outside and local agency assistance shall be established by the University Police for operations of the combined on-site Emergency Response Team. A permanent conference room with facilities for emergency teams, which is designed to accommodate multiple telephone and/or electrical appliances, shall be established in the Huffman Building. In the event this established facility is not available, the Operation Director shall designate a suitable alternate site.

General Emergency Command Post equipment to include:

  1. Emergency power source
  2. Tables, desks and chairs to accommodate Emergency Response Team (Policy Group) personnel and support staff
  3. Two-Way Radio Base Station.
  4. Telephone communications equipment consisting of the following:
    1. Dedicated lines for Policy Directors use (min. of 2)
    2. Dedicated lines for Operations Directors use (min. of 2)
    3. Cellular Telephone (min. of 1)
    4. First Aid Kit
    5. Sanitary Facilities
    6. MSU Emergency Response Manual (inc. section 400 complete)
    7. Campus maps and drawings
    8. Campus telephone directory, MT State Govt. telephone directory, Local telephone directory and major Montana cities' telephone directories.
    9. Computer work station, printer, NETWORK capable
    10. Paper, envelopes, writing implements and other office supplies

123.00 Media Center

A Media Center will be erected adjacent to the Operations Center in the case of a widespread campus incident/disaster. A media point of contact may be located at the scene of the disaster, if it is localized and if it is possible. The Media Center will include space for a media pool, electricity, telephones, campus and area directories, maps, and Internet connections.


130.00 Campus Emergency Response Team


The Campus Emergency Response Team shall consist of the following six parts:

130.10 Policy Directors:

The Policy Directors shall determine all campus-wide policy matters as they relate to the campus emergency or disaster. All decisions which reference campus evacuations, campus closure or restrictions, postponements and resumptions, and special circumstance personnel policies are the responsibility of the Emergency Response Team Policy Directors. The Policy Directors shall establish a priority list of issues which reference specific emergency and/or disaster situations, approve any communications initiatives and emergency directions. The Policy Directors shall maintain liaison with the City of Bozeman, Gallatin County, State of Montana and University leaders. The Campus Emergency Response Team Policy Directors shall be comprised of the following individuals: President of Montana State University or alternate.

Vice President for Student Affairs

Vice President for Administration & Finance

Provost and Vice President for Academic Affairs

Vice President for Research & Creative Activity

Executive Director of Information Services

130.20 Policy Support Group

The Policy Support Group shall serve in a direct support capacity to the Policy Directors. The Director, Policy Support Group shall provide liaison with the Policy Directors. The Policy Support Group shall include, but is not necessarily limited to the following individuals:

Director, Policy Support Group - Vice President for Student Affairs

Assistant Vice President/Director of Auxiliary Services

Assistant Vice President for Administration and Finance

Executive Assistant to the President

Director of University Police

Director of Safety and Risk Management

Associate Director of ITC Projects and Telephone Services

Director of Facilities Services

Dean of Students

University Treasurer

Director of University Relations / Media Spokesperson

Director of Personnel Services

University Legal Counsel

130.30 Operation Directors:

The Operation Directors have the responsibility to provide information to the Policy Directors with respect to the impact the emergency or disaster has had on campus personnel, facilities, utilities, transportation and communication. The Operation Director shall direct actions to resolve immediate concerns and plan for the interim continuance of campus activities until such time as the normal resumption of activities and events is established.

The Safety and Risk Manager shall identify the on campus resources available with which to respond to the disaster or emergency and the off-campus resources which will be necessary to mitigate additional losses. The Operation Director shall provide the Policy Directors with a list of priorities for their review.

The Campus Emergency Response Team Operations Directors shall be comprised of the following individuals:

Operation Director - Director of University Police

Senior Officer, University Police

Director of Auxiliary Services

Director of Safety and Risk Management

Associate Director of ITC Projects and Telephone Services

Director of Facilities Services

Dean of Students

Director of Communications Services

Director of Residence Life

Director of University Food Service

Director of Family Housing

130.40 Operations Support Group

In addition to the Operation Directors, the Operation Support Group shall serve in a direct operational support capacity. The Operation Support Group personnel shall include, but not necessarily be limited to the following individuals: Assistant Dean of Students Asst. Director - Facilities Services

University Engineer

Facilities Planner

Manager of Campus Maintenance

Radiation Safety Officer

Chemical/Hazardous Materials Safety Officer

Biohazard/Occupational Health Safety Officer

Associate Director for ITC Network, Systems, and Operations

Associate Director for ITC Administrative Systems

Director of Student Health

130.50 Policy - Operations Liaison

The Policy Directors may elect to appoint one of the Policy Directors or Policy Support Group to act as liaison between the Operation Directors and the Policy Directors.

130.60 Director of University Relations/Media Spokesperson:

  1. Shall be responsible for disseminating communications to external and internal media.
  2. Shall be responsible for establishment of the media center and serving media needs.
  3. Shall develop public statements, coordinate approval with policy directors and prepare or supervise preparation of written or electronic information the university will disseminate to the public regarding the crisis or emergency.

131.00 Policy Directors Duties and Responsibilities

Policy Director: President of Montana State University or alternate

  1. The President or alternate is responsible for the overall direction of the University's Emergency response.
  2. Works with the Emergency Response Team in assessing the emergency and preparing the University's specific response.
  3. Declares and ends, when appropriate, the campus STATE OF Emergency.
  4. Notifies and conducts liaison activities with the University Administration, Commissioner of Higher Education, Governor's Office, Gallatin County Disaster and Emergency Services Coordinator, Emergency Response Team and others as necessary.
  5. The Policy Directors have the duty and responsibility to assist the Emergency Director (President) in the development of a policy response with respect to the emergency or disaster.

132.00 Policy Support Group Duties and Responsibilities

The Policy Support Group, as requested by the Policy Directors, shall assist in the implementation of policy strategies developed to mitigate the effects of the emergency or disaster. The Policy Support Group is formed at the order and under the direction of the Vice President for Student Affairs.

133.00 Operations Directors' Duties and Responsibilities

  1. The Operation Director is responsible for the overall coordination of the University's Emergency Response:
    1. Determines the type and magnitude of the emergency.
    2. Establishes the appropriate Emergency Command Post
    3. Initiates immediate contact with the Emergency Director (MSU President or designated alternate).
    4. Notifies and utilizes University Police Department personnel, outside law enforcement agency assistance if necessary, student aides and/or other available resources in order to maintain safety and order.
    5. Notifies the members of the Emergency Resource Team and advises them of the nature of the emergency.
    6. Notifies and conducts liaison activities with outside organizations such as law enforcement, fire department and Disaster and Emergency Services personnel.
    7. Insures that appropriate notification is made to off-campus staff when necessary.
    8. Performs other related duties as may be directed by virtue of the campus emergency.
    9. In conjunction with Loss Control Director (Director of Safety and Risk Management), prepares and submits a report to the President appraising the final outcome of the emergency.

133.10 Senior Officer - University Police Department

  1. Maintains the University Police Department facility in a state of constant readiness.
  2. Initiates the Emergency NOTIFICATION SYSTEM - ENS
  3. Takes immediate and appropriate action to protect life, property, and to safeguard records as necessary.
  4. Obtains assistance from the city, county and federal government for radiological monitoring and first aid as required.
  5. Provides traffic control, access control, perimeter and internal security patrols and fire prevention services as needed.

133.20 Director of Facilities Services

  1. Provides equipment and personnel to perform shutdown procedures, hazardous area control, barricades, damage assessment, debris clearance, emergency repairs and equipment protection.
  2. Provides vehicles, equipment and operators for movement of personnel and supplies, assigns vehicles.
  3. Obtains the assistance of utility companies as required for emergency operations.
  4. Furnishes emergency power and lighting systems as required.
  5. Surveys habitable space and relocates essential services and functions.
  6. Provides facilities for emergency generator fuel during actual emergency or disaster periods.
  7. Provides for storage of vital records at an alternate site; coordinates with building and area supervisors for liaison and necessary support.

133.30 Associate Director of ITC Projects and Telephone Services:

  1. Provides the personnel and expertise necessary to maintain telephone or establish emergency landline communications services.
  2. Provides for the security and protection of computer and information systems.
  3. Provides for temporary computer and information services which may be necessary to facilitate the business procedures necessary and related to emergency purchases, personnel services and accounting.

133.40 Director of Auxiliary Services:

  1. Will assist in the dissemination of all information and directives intended for the on campus student population.
  2. Provides temporary or alternate housing and food service facilities for on campus student population affected by the disaster or emergency.
  3. May provide temporary housing and food service for off campus students who have been directed to remain on campus or who are unable to leave campus.
  4. May provide for temporary housing and food service for emergency response personnel and/or University staff directed to remain on campus for extended periods of time.
  5. May provide for temporary bedding, food, water or other resources necessary as indicated by the disaster or emergency.

133.50 Director of Safety and Risk Management:

  1. Coordinates with other Emergency Resource Team members as necessary.
  2. Provides an accounting summary of financial impact of emergency response, clean-up, and recovery.
  3. Ensures that rescue and clean-up operations are conducted in as safe a manner as possible to prevent injury to rescue and clean-up personnel, and further injury to possible victims.
  4. Coordinates rescue and clean-up operations to conform to applicable safety, health and environmental regulations.
  5. Coordinates with the MSU Radiation Safety Officer, Chemical/Hazardous Materials Safety Officer and Biohazard Safety Officer to ensure the safe and successful clean-up and disposal of hazardous materials.
  6. Coordinates and supervises the activities of outside regulatory, investigative or insurance related agencies such as:
    1. Montana State Fire Marshall's Office
    2. Bozeman Fire Marshall's Office
    3. Montana Department of Labor and Industry
    4. Montana Department of Health and Environmental Sciences
    5. State Compensation Mutual Insurance Fund
    6. Risk Management and Tort Defense Division
    7. Commercial Insurance Carrier representatives
    8. Independent adjusting firms
  7. Initiates the request for spending authority necessary for emergency operations.
  8. Obtains all available funding provided for clean-up and recovery expenses.
  9. Monitors campus emergency warning and evacuation systems.
  10. Provides and equips an alternate site for the Emergency Command Post.
  11. Maintains liaison with Gallatin County Disaster and Emergency Services for telecommunications support if necessary.

133.60 Director of University Relations / Media Spokesperson - Duties and Responsibilities

134.00 Duties and Responsibilities of Operations Support Group

All individuals identified as having Operations Support Group responsibilities shall have the duty to assist the Operations Directors to provide the resources necessary to mitigate the effects that an emergency or disaster has had upon the MSU campus community.

In the event an emergency or disaster has been declared on the MSU campus, Operationl Support Group shall assemble the resources under their direction and control and maintain these in a state of readiness until called upon by the Operations Directors or other University authority to assist in emergency response operations.

135.00 Policy - Operations Liaison Duties and Responsibilities

The individual(s) assigned to act as Policy - Operations Liaison shall have the responsibility to facilitate the flow of information between the Operation Director and the Policy Director (Director of University Police and University President). This individual shall have the direct responsibility to assist the Emergency Director and to ensure that all policy decisions are communicated to the proper authority.


View Text-only Version Text-only Updated: 8/11/06
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