> MSU Policy and Procedures > Emergency Response Manual
SECTION CONTENTS
101.00 General Emergency Guidelines
101.10 Purpose
101.20 Scope
101.30 Types of Emergencies
101.40 Definitions of an Emergency
101.41 Normal Campus Conditions
101.42 Minor Emergency
101.43 Major Emergency
101.44 Disaster
105.00 Assumptions
106.00 Declaration of a Campus State of Emergency
107.00 Communications and Media Relations
110.00 Direction And Coordination
111.00 Policy Director
112.00 Operation Director
113.00 Emergency Preparedness and Training
120.00 Emergency Command Posts
121.00 Field Emergency Command Post (FECP)
122.00 General Emergency Command Post (GECP)
123.00 Media Center
130.00 Campus Emergency Response Team
130.10 Policy Directors
130.20 Policy Support Group
130.30 Operations Directors
130.40 Operation Support Group
130.50 Policy - Operations Liaison
130.60 University Relations/Media Spokesperson
131.00 Policy Directors' Duties and Responsibilities
132.00 Policy Support Group Duties and Responsibilities
133.00 Operations Directors' Duties and Responsibilities
133.10 Senior Officer University Police - Duties and Responsibilities
133.20 Director of Facilities Services - Duties and Responsibilities
133.30 Executive Director of Information Services - Duties and Responsibilities
133.40 Director of Auxiliary Services - Duties and Responsibilities
133.50 Director of Safety & Risk Mgmt. - Duties and Responsibilities
133.60 Director of University Relations / Media Spokesperson - Duties and Responsibilities
134.00 Operations Support Group Duties and Responsibilities
135.00 Policy - Operations Liaison Duties and Responsibilities
The Montana State University Emergency Response Manual has been
designed as a contingency manual for Montana State University
administrators in order to plan for campus emergencies. While this guide
does not cover every conceivable situation, it does supply the basic
administrative guidelines necessary to cope with most campus
emergencies.
The University policies and procedures herein will be followed by all
administrators whose responsibilities and authority cover the
operational procedures found in the manual. Campus emergency operations
will be conducted within the framework of University guidelines. Any
exception to these crisis management procedures will be conducted by, or
with the approval of those University administrators directing and/or
coordinating the emergency operations.
All requests for procedural changes, suggestions, or recommendations
will be submitted in writing to the Director of Safety and Risk
Management for technical review. All changes recommended by the Director
of Safety and Risk Management will be submitted in writing to the
President and Vice Presidents for evaluation and adoption.
The MSU Emergency Response Manual shall be the primary source for
guiding University administration when confronting emergency situations
at Montana State University. It is recognized that in addition to the
procedures outlined in this manual, there are areas of campus that have
specific procedures to be followed in the event of an emergency. These
additional emergency procedures shall continue to remain in place as
long as they do not conflict with the basic procedures and polices
contained within this document.
The Montana State University Emergency Response Manual, as adopted
below, supersedes any previously developed and/or implemented policy and
procedures which reference campus wide emergency situations that had
been in effect. This policy manual is reviewed and updated annually in
October. _____________________________________________
President, Montana State University
Date_______________________
101.00 General Emergency Guidelines
The basic emergency procedures outlined in this manual are
to enhance the protection of lives and property through effective use of
University and campus community resources. Whenever an emergency
affecting the campus reaches proportions THAT CANNOT BE HANDLED BY
ROUTINE MEASURES, the President, or his/her designate may declare a
state of emergency, and these contingency guidelines may be implemented.
There are two general types of emergencies that may result in the
implementation of this plan. These are: (1) large-scale disorder, and
(2) large-scale natural/man-made disaster. Since an emergency may be
sudden and without warning, these procedures are designed to be flexible
in order to accommodate contingencies of various type and
magnitude.
These procedures apply to all personnel, buildings and
grounds, owned, operated or under the supervision and control of Montana
State University. This policy also includes those peripheral areas
adjoining the university.
101.30 Types of Emergencies
Types of emergencies covered by this manual are:
- Fire
- Earthquake
- Chemical or radiation leak or spill
- Explosion, downed aircraft (crash) on campus
- Bomb
- Civil disturbances or demonstrations
- Utility failure
- Violent or criminal behavior
- Medical and first aid (epidemic poisoning)
- Psychological crises
In addition there are sections on how to report all emergencies and
building evacuation.
101.40 Definitions of an Emergency
The University President or his/her designate serve as the
overall Emergency Director during any major emergency or disaster. The
following definitions of an emergency are provided as guidelines to
assist
Emergency Response Team personnel, building supervisors and
building safety officers in determining the appropriate
response:
101.41 Normal Campus Condition - No Emergency:
Normal campus conditions exist.
101.42 Minor Emergency:
Any incident, potential or actual, which will not seriously
affect the overall functional capacity of the University. During a minor
emergency a FIELD Emergency COMMAND POST may be established, as deemed
necessary by the Operation Director (Director of University Police, or
designated alternate). Report Minor Emergencies immediately to
University Police at extension 911. Persons residing in Family and
Graduate Housing should report emergencies either at extension 911
(local police) or 994-2121 (university police).
101.43 Major Emergency:
Any incident, potential or actual, which effects an entire
building or buildings, and which will disrupt the overall operations of
the University. Outside emergency services will probably be required, as
well as major efforts from available campus services. A major emergency
on campus may require the establishment of a General Emergency Command
Post. Major policy considerations and decisions will usually be
considered by the University Administration during times of crisis.
Report Major Emergencies immediately to University Police at extension
911. Persons residing in Family and Graduate Housing should report
emergencies at extension 911 (local police) or 994-2121 (university
police).
Any event or occurrence, which has taken place and has
seriously impaired or halted the operations of the University. In some
cases, mass personnel casualties and severe property damage has been
sustained. A coordinated effort of all campus-wide resources is required
to effectively control the situation. Outside emergency services will be
essential. In all cases of disaster, a General Emergency Command Post
will be activated, and the appropriate support and operational plans
will be executed.
The Montana State University Emergency Response Plan is a
realistic approach to the problems likely to be encountered on campus
during a major emergency or disaster. Therefore, the following are
general guidelines:
- An emergency or a disaster may occur at any time of the day or
night, weekend or holiday, with little or no warning.
- The succession of events in an emergency are not predictable,
therefore, published support and operational plans will serve only as
a guide and checklist, and may require field modification in order to
meet the requirements of the emergency.
- Disasters may effect residents within geographical proximity to
Montana State University, therefore City of Bozeman, Gallatin County
Disaster & Emergency Services, State, and Federal emergency
services may not be immediately available. A delay in off-campus
emergency services may be expected (up to 48 - 72 hours).
- A major emergency may be declared by the Montana State University
President or designated alternate if information indicates that such a
condition is developing or is probable.
- Any incident which has the potential for adverse publicity
concerning campus resources, and/or instrumentalities of the
University should be promptly reported to the Director of University
Relations at extension 4571 and the MSU President at extension 2341.
During non-business hours report these incidents to the University
Police at extension 2121.
106.00 Declaration of Campus State of Emergency
The authority to declare a campus state of emergency rests with the Montana State University President or alternate as follows:
When conditions are present that meet the definition of a
campus major emergency or disaster, the University Police Department,
as required, shall place into immediate effect the appropriate
procedures necessary in order to meet the emergency, safeguard persons
and property, and maintain educational facilities. The University
Police shall immediately consult with the Montana State University
Operation Director regarding the emergency and follow all directions
as set forth in section 300 of this response plan.
When declaration of a campus STATE OF Emergency is made
only registered students, faculty, staff and affiliates (i.e., persons
required by employment) are authorized to be present on campus. Those
who cannot present proper identification (registration or employee
identification card, or other I.D.) showing their legitimate business
on campus will be asked to leave the campus. Unauthorized persons
remaining on campus may be subject to arrest in accordance with
applicable Montana codes.
In addition, only those faculty and staff members who have
been assigned emergency resource team duties or issued an emergency
pass by the University Police Department will be allowed to enter the
immediate disaster site.
Declaration of a campus STATE OF Emergency rests solely
with the Emergency Director (MSU President or alternate) and should
however, be made in consultation with the Coordinator of Gallatin
County Disaster and Emergency Services. The Gallatin County DES
Coordinator can provide MSU with assistance in obtaining outside
resources, which will be required to successfully mitigate the human
and financial impact of disasters and emergencies.
107.00 Communications and Media Relations
A critical aspect of an organization's strength is its
ability to communicate effectively in an emergency. This requires
thoughtful proactive planning, which lays out the fundamental structure
and systems for external and internal response to a wide variety of
events and conditions. Since all possible scenarios cannot be planned
for in detail, a well-developed plan requires detailing of
responsibilities, procedures and action plans that address general
categories of emergencies and crises.
The responsibility of the Director of University Relations
is to ensure all departments and appropriate staff are informed of the
media procedures. This will be critical to successful implementation of
the plan in the event of an emergency. Effective response will also
depend on the following:
- Timely response to media requests
- Effective utilization of the available resources, both internal
and external
- Clear definition of the roles and responsibilities of individual
staff members and departments
- Carefully planned communications with all interested parties
- A relationship with media organizations that fosters their playing
a supportive role in our communication efforts
- Periodic reevaluation and update of this plan to incorporate
administrative and organizational changes, as well as other changes
which need to be considered in the plan, such as new buildings
systems, new types of labs, etc.
110.00 DIRECTION AND COORDINATION
111.00 Policy Director
All emergency operations shall be directed by the President
or alternate as listed below:
- Vice President for Student Affairs
- Vice President of Administration and Finance
- Provost and Vice President for Academic Affairs
- Vice President for Research and Creative Activity
In the
absence of the President or his/her alternates, the ranking on-duty
University Police officer shall assume operational control of the
emergency until relieved.
112.00 Operation Director
All emergency operations shall be coordinated by the
Director of University Police or delegated alternate (ranking officer
present). The direct operational control of the campus major emergency
or disaster is the sole responsibility of the Operation Director
(Director of University Police or alternate). The Operation Director is
responsible for the coordination of all on-campus emergency functions
and campus emergency response teams.
113.00 Emergency Preparedness and Training
Emergency communications equipment and other materials
necessary for the operation of a General Emergency Command Post and a
Field Emergency Command Post shall be maintained in a state of readiness
by the Director of Safety and Risk Management.
Training sufficient to ensure the preparedness of the campus
community in dealing with emergency situations shall be conducted under
the direction of the Director of Safety and Risk Management.
Preparedness and training for emergency media communications procedures
will be conducted under the direction of the Director of University
Relations.
120.00 Emergency Command Posts
When an emergency occurs, or is eminent, it shall be the
responsibility of the University Police Department to set up and staff
an appropriate Emergency Command Post as directed. In addition to the
appropriate Emergency Command Posts, regular University Police
facilities are to be kept fully operational at all times.
121.00 Field Emergency Command Post - FECP
If the emergency involves only one building or a small part
of the campus, a University Police vehicle or other suitable vehicle may
be utilized as a Field Emergency Command Post and is to be located as
near the emergency scene as is reasonably possible. At least one
uniformed officer or University Police dispatcher is to staff the FECP
at all times or until the emergency ends. A small office with a desk,
chairs, and a telephone may also be required near the scene as deemed
necessary by the Operation Director and the Policy Director.
Field Emergency Command Post Equipment to include:
- Barricades, barrier tape, and signs for the scene
- Portable hand radios (minimum of two)
- Portable public address system
- First aid kit
- Campus telephone directory, MT State Government Telephone
Directory, and local Telephone Directory including Yellow Pages
- Copy of the MSU Emergency Response Manual
- Flashlights (minimum of two)
- Cellular Telephone
- High Visibility Vests (10)
- Command Post Location Marker or other suitable means of FECP
identification
122.00 General Emergency Command Post - GECP
If the emergency involves a large part of the campus the
Command Post is to be set up in the Huffman Building, University Police
Department. If this site is unavailable the Operation Director is to
select an alternate location. At least one uniformed officer or
University Police Dispatcher is to staff the Command Post at all times
until the emergency situation ends.
A marshalling area for outside and local agency assistance shall be
established by the University Police for operations of the combined
on-site Emergency Response Team. A permanent conference room with
facilities for emergency teams, which is designed to accommodate
multiple telephone and/or electrical appliances, shall be established in
the Huffman Building. In the event this established facility is not
available, the Operation Director shall designate a suitable alternate
site.
General Emergency Command Post equipment to include:
- Emergency power source
- Tables, desks and chairs to accommodate Emergency Response Team
(Policy Group) personnel and support staff
- Two-Way Radio Base Station.
- Telephone communications equipment consisting of the following:
- Dedicated lines for Policy Directors use (min. of 2)
- Dedicated lines for Operations Directors use (min. of 2)
- Cellular Telephone (min. of 1)
- First Aid Kit
- Sanitary Facilities
- MSU Emergency Response Manual (inc. section 400 complete)
- Campus maps and drawings
- Campus telephone directory, MT State Govt. telephone directory,
Local telephone directory and major Montana cities' telephone
directories.
- Computer work station, printer, NETWORK capable
- Paper, envelopes, writing implements and other office supplies
123.00 Media Center
A Media Center will be erected adjacent to the Operations
Center in the case of a widespread campus incident/disaster. A media
point of contact may be located at the scene of the disaster, if it is
localized and if it is possible. The Media Center will include space for
a media pool, electricity, telephones, campus and area directories,
maps, and Internet connections.
130.00 Campus Emergency Response Team
The Campus Emergency Response Team shall consist of the
following six parts:
130.10 Policy Directors:
The Policy Directors shall determine all campus-wide policy
matters as they relate to the campus emergency or disaster. All
decisions which reference campus evacuations, campus closure or
restrictions, postponements and resumptions, and special circumstance
personnel policies are the responsibility of the Emergency Response Team
Policy Directors.
The Policy Directors shall establish a priority list of
issues which reference specific emergency and/or disaster situations,
approve any communications initiatives and emergency directions.
The Policy Directors shall maintain liaison with the City of
Bozeman, Gallatin County, State of Montana and University
leaders.
The Campus Emergency Response Team Policy Directors shall be
comprised of the following individuals:
President of Montana State University or alternate.
Vice President for Student Affairs
Vice President for Administration & Finance
Provost and Vice President for Academic Affairs
Vice President for Research & Creative Activity
Executive Director of Information Services
130.20 Policy Support Group
The Policy Support Group shall serve in a direct support
capacity to the Policy Directors. The Director, Policy Support Group
shall provide liaison with the Policy Directors. The Policy Support
Group shall include, but is not necessarily limited to the following
individuals:
Director, Policy Support Group - Vice President for
Student Affairs
Assistant Vice President/Director of Auxiliary Services
Assistant Vice President for Administration and Finance
Executive Assistant to the President
Director of University Police
Director of Safety and Risk Management
Associate Director of ITC Projects and Telephone Services
Director of Facilities Services
Dean of Students
University Treasurer
Director of University Relations / Media Spokesperson
Director of Personnel Services
University Legal Counsel
130.30 Operation Directors:
The Operation Directors have the responsibility to provide
information to the Policy Directors with respect to the impact the
emergency or disaster has had on campus personnel, facilities,
utilities, transportation and communication. The Operation Director
shall direct actions to resolve immediate concerns and plan for the
interim continuance of campus activities until such time as the normal
resumption of activities and events is established.
The Safety and Risk Manager shall identify the on campus
resources available with which to respond to the disaster or emergency
and the off-campus resources which will be necessary to mitigate
additional losses. The Operation Director shall provide the Policy
Directors with a list of priorities for their review.
The Campus Emergency Response Team Operations Directors
shall be comprised of the following individuals:
Operation Director - Director of University Police
Senior Officer, University Police
Director of Auxiliary Services
Director of Safety and Risk Management
Associate Director of ITC Projects and Telephone Services
Director of Facilities Services
Dean of Students
Director of Communications Services
Director of Residence Life
Director of University Food Service
Director of Family Housing
130.40 Operations Support Group
In addition to the Operation Directors, the Operation
Support Group shall serve in a direct operational support capacity. The
Operation Support Group personnel shall include, but not necessarily be
limited to the following individuals:
Assistant Dean of Students Asst. Director - Facilities
Services
University Engineer
Facilities Planner
Manager of Campus Maintenance
Radiation Safety Officer
Chemical/Hazardous Materials Safety Officer
Biohazard/Occupational Health Safety Officer
Associate Director for ITC Network, Systems, and Operations
Associate Director for ITC Administrative Systems
Director of Student Health
130.50 Policy - Operations Liaison
The Policy Directors may elect to appoint one of the Policy
Directors or Policy Support Group to act as liaison between the
Operation Directors and the Policy Directors.
130.60 Director of University Relations/Media Spokesperson:
- Shall be responsible for disseminating communications to external
and internal media.
- Shall be responsible for establishment of the media center and
serving media needs.
- Shall develop public statements, coordinate approval with policy
directors and prepare or supervise preparation of written or
electronic information the university will disseminate to the public
regarding the crisis or emergency.
131.00 Policy Directors Duties and Responsibilities
Policy Director: President of Montana State University or
alternate
- The President or alternate is responsible for the overall
direction of the University's Emergency response.
- Works with the Emergency Response Team in assessing the emergency
and preparing the University's specific response.
- Declares and ends, when appropriate, the campus STATE OF
Emergency.
- Notifies and conducts liaison activities with the University
Administration, Commissioner of Higher Education, Governor's Office,
Gallatin County Disaster and Emergency Services Coordinator, Emergency
Response Team and others as necessary.
- The Policy Directors have the duty and responsibility to assist
the Emergency Director (President) in the development of a policy
response with respect to the emergency or disaster.
132.00 Policy Support Group Duties and Responsibilities
The Policy Support Group, as requested by the Policy
Directors, shall assist in the implementation of policy strategies
developed to mitigate the effects of the emergency or disaster. The
Policy Support Group is formed at the order and under the direction of
the Vice President for Student Affairs.
133.00 Operations Directors' Duties and Responsibilities
- The Operation Director is responsible for the overall coordination
of the University's Emergency Response:
- Determines the type and magnitude of the emergency.
- Establishes the appropriate Emergency Command Post
- Initiates immediate contact with the Emergency Director (MSU
President or designated alternate).
- Notifies and utilizes University Police Department personnel,
outside law enforcement agency assistance if necessary, student
aides and/or other available resources in order to maintain safety
and order.
- Notifies the members of the Emergency Resource Team and advises
them of the nature of the emergency.
- Notifies and conducts liaison activities with outside
organizations such as law enforcement, fire department and Disaster
and Emergency Services personnel.
- Insures that appropriate notification is made to off-campus
staff when necessary.
- Performs other related duties as may be directed by virtue of
the campus emergency.
- In conjunction with Loss Control Director (Director of Safety
and Risk Management), prepares and submits a report to the President
appraising the final outcome of the emergency.
133.10 Senior Officer - University Police Department
- Maintains the University Police Department facility in a state of
constant readiness.
- Initiates the Emergency NOTIFICATION SYSTEM - ENS
- Takes immediate and appropriate action to protect life, property,
and to safeguard records as necessary.
- Obtains assistance from the city, county and federal government
for radiological monitoring and first aid as required.
- Provides traffic control, access control, perimeter and internal
security patrols and fire prevention services as needed.
133.20 Director of Facilities Services
- Provides equipment and personnel to perform shutdown procedures,
hazardous area control, barricades, damage assessment, debris
clearance, emergency repairs and equipment protection.
- Provides vehicles, equipment and operators for movement of
personnel and supplies, assigns vehicles.
- Obtains the assistance of utility companies as required for
emergency operations.
- Furnishes emergency power and lighting systems as required.
- Surveys habitable space and relocates essential services and
functions.
- Provides facilities for emergency generator fuel during actual
emergency or disaster periods.
- Provides for storage of vital records at an alternate site;
coordinates with building and area supervisors for liaison and
necessary support.
133.30 Associate Director of ITC Projects and Telephone Services:
- Provides the personnel and expertise necessary to maintain
telephone or establish emergency landline communications services.
- Provides for the security and protection of computer and
information systems.
- Provides for temporary computer and information services which may
be necessary to facilitate the business procedures necessary and
related to emergency purchases, personnel services and accounting.
133.40 Director of Auxiliary Services:
- Will assist in the dissemination of all information and directives
intended for the on campus student population.
- Provides temporary or alternate housing and food service
facilities for on campus student population affected by the disaster
or emergency.
- May provide temporary housing and food service for off campus
students who have been directed to remain on campus or who are unable
to leave campus.
- May provide for temporary housing and food service for emergency
response personnel and/or University staff directed to remain on
campus for extended periods of time.
- May provide for temporary bedding, food, water or other resources
necessary as indicated by the disaster or emergency.
133.50 Director of Safety and Risk Management:
- Coordinates with other Emergency Resource Team members as
necessary.
- Provides an accounting summary of financial impact of emergency
response, clean-up, and recovery.
- Ensures that rescue and clean-up operations are conducted in as
safe a manner as possible to prevent injury to rescue and clean-up
personnel, and further injury to possible victims.
- Coordinates rescue and clean-up operations to conform to
applicable safety, health and environmental regulations.
- Coordinates with the MSU Radiation Safety Officer,
Chemical/Hazardous Materials Safety Officer and Biohazard Safety
Officer to ensure the safe and successful clean-up and disposal of
hazardous materials.
- Coordinates and supervises the activities of outside regulatory,
investigative or insurance related agencies such as:
- Montana State Fire Marshall's Office
- Bozeman Fire Marshall's Office
- Montana Department of Labor and Industry
- Montana Department of Health and Environmental Sciences
- State Compensation Mutual Insurance Fund
- Risk Management and Tort Defense Division
- Commercial Insurance Carrier representatives
- Independent adjusting firms
- Initiates the request for spending authority necessary for
emergency operations.
- Obtains all available funding provided for clean-up and recovery
expenses.
- Monitors campus emergency warning and evacuation systems.
- Provides and equips an alternate site for the Emergency Command
Post.
- Maintains liaison with Gallatin County Disaster and Emergency
Services for telecommunications support if necessary.
133.60 Director of University Relations / Media Spokesperson - Duties and Responsibilities
134.00 Duties and Responsibilities of Operations Support Group
All individuals identified as having Operations Support
Group responsibilities shall have the duty to assist the Operations
Directors to provide the resources necessary to mitigate the effects
that an emergency or disaster has had upon the MSU campus community.
In the event an emergency or disaster has been declared on
the MSU campus, Operationl Support Group shall assemble the resources
under their direction and control and maintain these in a state of
readiness until called upon by the Operations Directors or other
University authority to assist in emergency response operations.
135.00 Policy - Operations Liaison Duties and Responsibilities
The individual(s) assigned to act as Policy - Operations
Liaison shall have the responsibility to facilitate the flow of
information between the Operation Director and the Policy Director
(Director of University Police and University President). This
individual shall have the direct responsibility to assist the Emergency
Director and to ensure that all policy decisions are communicated to the
proper authority.
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